Terms of Service

Terms of Service

Welcome to Drax Bazaar. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree, please do not use our services. 

1. Account Terms

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account details.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any misuse or suspicious activity is detected.

2. Pricing and Payment

All prices listed on our website are in INR (₹) unless stated otherwise.

We reserve the right to change pricing at any time without prior notice.

Payments must be made through approved payment methods available on our website.

Orders will only be processed after successful payment confirmation (except Cash on Delivery, where applicable).

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However, we do not guarantee that all information is error-free, complete, or current.

Minor variations in color, size, or appearance may occur due to screen differences or manufacturing changes.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to cancel or refuse any order for reasons including:

Product unavailability

Errors in pricing or product information

Suspected fraudulent activity

If your order is cancelled after payment, a full refund will be issued.

5. Shipping and Delivery

We aim to process and dispatch orders within 7 days.

Delivery timelines may vary based on location, courier services, and external factors.

Delays caused by logistics providers, natural events, or unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.

Products must be returned in unused and original condition unless defective or damaged.

Refund timelines may vary depending on the payment method and processing time.

We reserve the right to refuse returns that do not meet our policy criteria.

7. Prohibited Uses

You agree not to use our website or services:

For any unlawful or fraudulent purpose

To violate any applicable laws or regulations

To infringe upon our intellectual property rights

To distribute harmful software, spam, or malicious code

To exploit or misuse our platform in any way

Violation of these terms may result in termination of access to our services.

8. Limitation of Liability

Drax Bazaar shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

We do not guarantee uninterrupted or error-free operation of our website.

Our maximum liability shall not exceed the amount paid by you for the purchased products.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts located in Dehradun only.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

It is your responsibility to review these Terms periodically.

11. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: draxbazaar@gmail.com